When does activation require a software update first?

For some supported systems, the installed software version is unsuitable for direct activation. The vehicle check assesses the complete identifier and shows whether a suitable software update from the vehicle manufacturer is required before the desired activation. This does not mean the existing version is inauthentic.

No. The update updates the existing software. If the check requires both services, the suitable update comes first, followed by the separate activation of the desired smartphone function.

No. Updates must match the specific device and version family. An arbitrary newer version or a jump between generations is not a safe recommendation. Do not install files from another vehicle or an unchecked source.

No. Depending on the system, an update may affect certain faults or instabilities. Without an individual assessment, we do not promise it will resolve a particular problem. Installation can involve risks and may not be easily reversible.

In our experience so far, activations carried out by us remain after regular manufacturer updates. This cannot be guaranteed for every future software version. If the function is nevertheless removed, reactivation is generally possible using the retained SD card or saved download files, as long as they still match the vehicle and software version. Ask us before reinstalling after a major system change.

A standalone update cannot be ordered directly on this website. Describe your vehicle, software version and observed problems so that we can assess the enquiry personally.

Only when the vehicle check clearly confirms suitability for your specific combination. The result shows the required services and appropriate delivery method. Please resolve incomplete or inconsistent information before ordering.