USB cables, wireless adapters and charge-only sockets
Our MIB2 solutions generally use a wired connection. Learn when a wireless adapter may help.
01What can Apple CarPlay and Android Auto do?
Depending on the smartphone and vehicle, these systems bring selected navigation, music and communication apps to the infotainment system. Voice control helps with operation. This is not unrestricted screen mirroring; the actual functions depend on the device, app, vehicle and activation.
02Is the vehicle's voice control included?
Yes. If vehicle voice control has not yet been activated, we also activate it at no extra charge as part of your checked Apple CarPlay or Android Auto activation. This means the vehicle's voice control; available smartphone voice functions also depend on the smartphone, app and connection. This included service does not apply to a standalone software update.
03Will the activation then work wirelessly?
For our MIB2 activations outside the separate MH2p variants, Apple CarPlay and Android Auto generally work through a suitable USB data socket and a cable. Activation alone does not add built-in hardware for a direct wireless connection. For supported VW Touareg, Audi and Porsche PCM 5 variants with MH2p, the base activation is wired. Apple CarPlay Wireless can be selected as an additional service after suitability is confirmed. For other systems, only the individual check result applies.
04What are the brands' smartphone interfaces called?
VW calls the interface App-Connect, SEAT Full Link, Škoda SmartLink and Audi Audi Smartphone Interface. The name alone confirms neither the existing equipment nor technical suitability.
05Why do we check the USB socket?
The wired smartphone function requires a suitable USB data socket. A photo helps us assess the visible features of your socket. A smartphone charging there does not yet prove a data connection. Where USB checking is not required for a supported system, the check process tells you.
06How do I identify a data socket?
A wired connection requires a suitable data socket and a reliable USB data cable. A charging indicator alone does not confirm data transfer. If you have problems, test another suitable data cable directly at the intended socket.
07What can wireless adapters do?
A USB adapter compatible with your vehicle, smartphone and already working wired CarPlay or Android Auto connection may enable wireless use. It plugs into the suitable data socket and is set up following the adapter provider's instructions. It replaces neither activation nor missing USB data hardware. Whether a particular adapter works reliably must be checked for the specific device.
08When should hardware changes be assessed?
If the socket is marked “Charge Only” or shows no data connection, a suitable USB socket with wiring and the required coding may be needed. We assess such modifications individually and in person in the Hanover area.